Privacy policy

Privacy Policy

Last Updated: 10 July 2026

Welcome to Tej Herbal (“we”, “our”, “us”, or “Company”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or communicate with us.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping Address
  • Billing Address
  • Postal/PIN Code
  • Order Information
  • Communication Preferences

Automatically Collected Information

We may automatically collect certain information such as:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Referring Website
  • Cookies and Similar Technologies

2. How We Use Your Information

Your information is collected and used for purposes including:

  • Processing and delivering your orders
  • Providing customer support
  • Sending order confirmations and shipping updates
  • Responding to your inquiries
  • Improving our products, services, and website experience
  • Preventing fraudulent transactions
  • Complying with applicable legal and regulatory requirements
  • Sending promotional offers and updates (only where permitted by law)

3. Payment Information

For your security, Tej Herbal does not store your debit card, credit card, UPI PIN, CVV, net banking credentials, or other sensitive payment information.

Payments made on our website are securely processed through trusted third-party payment gateways that comply with industry security standards.

4. Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic
  • Enhance your shopping experience

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

5. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only with:

  • Shipping and logistics partners
  • Payment gateway providers
  • IT and website service providers
  • Government authorities or law enforcement agencies where required by applicable law

All such third parties are expected to maintain the confidentiality and security of your information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.

7. Your Rights

Subject to applicable Indian laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent where applicable
  • Raise concerns regarding the processing of your personal information

Requests may be submitted using the contact details provided below.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Meet legal, tax, and accounting obligations
  • Resolve disputes
  • Enforce our agreements

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of such external websites. We encourage you to review their respective privacy policies before sharing any personal information.

10. Children’s Privacy

Our website and products are intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any revisions will be posted on this page along with the updated “Last Updated” date. Continued use of the website after any changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Tej Herbal

Manufactured & Marketed by:
North India Life Sciences Pvt. Ltd.

Address:
Plot No. 430, Sector-3, HSIIDC, Karnal – 132001, Haryana, India

Customer Care:
08950311000

Email:
northindialifesciences@gmail.com

Consent

By accessing or using the Tej Herbal website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.